Refund Policy

Rejoice Store Refund Policy

Our Policies

Refund Policy

It can take up to 25 days for an item to reach us once you return it. Once the item is received at our fulfillment center, it takes 2 business days for the refund to be processed and 3-5 business days for the refund amount to show up in your account.

Your return label will require you to return the item at your own expense. Rejoice will automatically refund up to $20 for return postage costs on receipt of the item. If your return postage costs exceed $20, you may contact our Customer Service Center to request a refund of the remaining postage cost. If you return a defective, damaged or incorrect item, you’ll be refunded the full postage cost, as well as your Import Fees Deposit, once your return is processed.

Cancellation Policy

For the First 45 minutes after order is placed, buyers can cancel their own order using the cancel items button located in your Account > Your orders on Rejoice Store. After 45 minutes, the buyer can request a cancellation, but only the seller can cancel the order.